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All returns must be accompanied by original packing slip.
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No return on electrical items or discontinued parts.
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All return items must be in original packaging and in saleable condition with no missing parts or instructions.
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No returns after 15 days.
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Absolutely no returns on items that have been installed.
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Restocking charges of 20% will be assessed for all non-defective products returned. $10.00 minimum
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We are not responsible for items damaged during shipping. Please contact shipping carrier.
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We will refund shipping cost only if the reason for return is a result of our errors.
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Parts returned that are not acceptable or returned without authorization for credit will not be shipped back to customer and will become the property of PartsStoreUSA.com
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Please do not ship returns back to us COD as they will be refused.
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All parts are non-returnable unless customer's vehicle VIN number is provided when ordering any item. Save time, save money, let's order it right the first time!
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Must have a factory acceptable core unit. We do not pay freight for core returns. Core charges will be credited only after we receive the core and verify that it is an acceptable core unit.
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All returns must have a return authorization number before shipment back to us. Please e-mail us for this authorization number as it is part of our internal tracking system. Please provide the following information for any returns; Invoice Number, Customer Name, Address, Phone Number, City, State, Zip. Please include Reason for return request, e-mail address, parts number and price, credit card info.
